Consumer Protection Laws -Dr.R.K.Bangia

Consumer Protection Laws by Dr. R.K.Bangia is a law textbook published by Allahabad Law Agency.

Written with the needs of law students in mind, it explains the principles and provisions of the subject in a systematic and readable manner, making it a dependable companion for coursework and examination preparation.

Key highlights:

• Systematic, student-friendly treatment of the subject
• Suited to the LL.B. syllabus and competitive examinations
• A trusted Allahabad Law Agency title

What’s Inside — Complete Chapter Map (6 Chapters + 12 Appendices)

Chapter 1 — Consumer Protection Laws: Need, Scope and Comparison: the background to consumer protection in India, the 1986 Act, and a clause-by-clause comparison with the Consumer Protection Act, 2019, including altered pecuniary jurisdiction and the transitional position.

Chapter 2 — The Consumer Protection Act, 2019 (the core chapter): who is a “consumer” (including the buy-to-earn-a-livelihood test, landowners and builders), consumer rights, goods and services, housing and healthcare as service, defect and deficiency, e-commerce within the Act, restrictive and unfair trade practices, unfair contracts, advertisements · Consumer Protection Councils · Mediation and the Mediation Rules 2020 · composition, jurisdiction and powers of the District, State and National Commissions · filing a complaint, procedure, evidence, findings and compensation · review, limitation and appeals (including the statutory deposit) · the Central Consumer Protection Authority, its Investigation Wing and penalties for false or misleading advertisements · endorsements and endorser liability · product liability action · and the newer instruments — the Dark Patterns Guidelines 2023 and the Misleading Advertisements Guidelines 2022.

Chapter 3 — Guidelines and Illustrative Case Studies: practical guidance for consumers plus decided cases arranged by sector — defective goods, deficiency in service, banking and financial services, e-commerce, education, insurance (uberrimae fidei and contra proferentem), housing and real estate, medical services, travel, and utilities.

Chapter 4 — Drafting: ready model forms — notice and reply, complaint (travel and medical), supporting affidavits, written statement, application for non-compliance, stay, condonation of delay, and appeal.

Chapter 5 — Compensation and Insurance under the Motor Vehicles Act, 1988: compulsory insurance and the insurer’s liability, no-fault liability, driving-licence defences, transfer of vehicle, hit-and-run compensation after the 2019 Amendments, Claims Tribunals and jurisdiction, just compensation and the multiplier method, and the latest judgments including notional income of home-makers.

Chapter 6 — The Competition Act, 2002: objectives and salient features, the Competition Commission of India, inquiry into anti-competitive agreements, dominant position and combinations, orders and penalties, and the 2023 Amendments.

Appendices: the full text of the Consumer Protection Act, 2019 with the Jurisdiction Rules 2021, Commission Procedure Regulations 2020, Redressal Commissions Rules 2020, General Rules, E-Commerce Rules and Mediation Rules 2020, plus commission addresses and specimen notices.